DUE TO COVID-19 THERE MAY BE DELAYS!
DUE TO COVID-19 THERE MAY BE DELAYS!

FAQs

The amount of bundles needed is based on the desired look you're trying to achieve and head size. I recommend 3 bundles for a full look up to 22 inches. Lengths over 22 inches would recommend 4 or more bundles.

Please allow 3-5 business days for processing. Custom wigs will require 7-14 BUSINESS DAYS to process (not including weekends or holidays). Shipping is 3-5 business days AFTER processing. Please plan accordingly.

NO, DeuceDoll Collection does not offer refunds. When placing your order please double check accuracy before proceeding with checkout.

NO, EXCHANGES ARE NOT ALLOWED DUE TO THE NATURE OF THE PRODUCTS BEING SOLD.

YES! OUR HAIR IS 100% TOP QUALITY VIRGIN HAIR WITH MINIMAL TO NO SHEDDING.

YES HAIR CAN BE COLORED BUT WE RECOMMEND HIRING A PROFESSIONAL TO COLOR EXTENSIONS.

Tracking information is emailed to the email address you provided with your order on the day your order is shipped, you will not receive a tracking number when your order is placed. All orders will be shipped through USPS priority mail.

 All custom wigs require 7-14business day processing times UNLESS wig is listed under Ready To Ship. After processing then there’s the shipping process either 1-2 day shipping or 2-3 shipping depending on selection made at checkout.